PRIVACY POLICY
Introduction
This Privacy Policy explains how REWOUND collects, uses, and protects your personal information when you use rewound.ch.
We comply with:
- Swiss Federal Act on Data Protection (nDSG/FADP)
- EU General Data Protection Regulation (GDPR) where applicable
Data We Collect
We may collect:
- name
- billing/shipping address
- email address
- payment information
- IP address
- browser/device information
- order history
- marketing preferences
How We Use Your Data
We use personal data to:
- process orders
- provide customer support
- deliver products
- improve website performance
- prevent fraud
- send marketing emails (only if consented)
- analyze website traffic and advertising performance
Marketing & Tracking Tools
We may use:
- Google Analytics
- Meta/Facebook Pixel
- Klaviyo
- Stripe payment processing
These services may use cookies or tracking technologies.
Users may disable cookies through browser settings or cookie consent preferences.
Email Marketing
If you subscribe to our newsletter, we may send:
- product updates
- promotions
- collection launches
- marketing emails
You can unsubscribe at any time using the unsubscribe link in emails.
Payment Processing
Payments are securely processed through Stripe and related payment providers.
REWOUND does not store complete payment card information.
Data Sharing
We only share personal information with trusted third-party providers necessary for:
- payment processing
- order fulfillment
- shipping
- analytics
- email delivery
This includes Gelato for production and shipping fulfillment.
Data Retention
We retain customer data only as long as necessary for:
- legal obligations
- accounting
- fraud prevention
- customer service
Your Rights
Depending on your jurisdiction, you may have the right to:
- access your personal data
- correct inaccurate information
- request deletion
- object to processing
- withdraw marketing consent
Requests can be sent to:
info@rewound.ch
Data Security
We implement reasonable technical and organizational measures to protect personal data.
However, no internet transmission is completely secure.
Contact
REWOUND
Adrian Zollet
Lehwil 20
1714 Heitenried
Switzerland
Email: info@rewound.ch