SHIPPING POLICY
Processing Times
All products are made to order.
Orders are typically processed within 2–5 business days before shipping.
During high-demand periods, production times may increase.
Shipping Times
Estimated shipping times:
- Switzerland: 3–7 business days
- Europe: 5–12 business days
- International: 7–20 business days
Delivery times are estimates and not guaranteed.
Customs & Import Fees
International orders may be subject to customs duties or import taxes.
Customers are responsible for any additional charges imposed by local authorities.
Lost or Delayed Packages
REWOUND is not responsible for delays caused by:
- customs processing
- carrier disruptions
- incorrect shipping information
- force majeure events
If a package appears lost, contact us at:
info@rewound.ch
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping charges for reshipment.